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As a top North American supplier of casegoods for world-class brands like Hilton and Marriott, we are committed to providing an engaging and supportive environment for our employees. When you become a part of the Solid Comfort family, you are more than just an employee. You join a team that is not only committed to excellence but also provides the tools and support to help everyone succeed.

Proof of this is shown through our Solid Start philosophy. It started in 2013 when the labor market was tight and finding employees for the production floor was scarce. Solid Comfort began looking into more inclusive hiring practices as a way to fill open positions and to provide opportunities for job seekers, such as those with a criminal background, who would previously have been overlooked. “We are a great fit for people who are looking to change their lives,” says John Tucker, Vice President of Manufacturing Operations. “Because of the diversity of jobs available and our hands-on training and peer support, we’ve had great success stories for people who are ready for a solid new start, or in some cases, a solid re-start.”

Today Solid Start provides inclusive hiring for applicants facing roadblocks to gainful employment which includes, but is not limited to:

• People in recovery
• Formerly incarcerated and those with a criminal background
• Veterans with disabilities
• New grads with little or no work experience
• Varying job skills and learning abilities, including the neurodiverse

We provide hands-on training for skills and trade, including:

• Machine maintenance
• Machine operation
• Product assembly
• Programming

Over the past few years, Solid Comfort has grown to be a leader in inclusive hiring in the Fargo community. In 2017, the company invited government workers, probation officers, health and human services professionals, along with non-profits like Redemption Road and Sharehouse, to tour the facility and demonstrate how team members and managers could provide extra help and support to new employees in recovery.

In May 2018, the company was also recognized as an “Employer of the Year” by the Freedom Resource Center for Independent Living in Cass County for providing jobs to people with learning and other disabilities. 

In 2019, we participated in Recovery Reinvented, an initiative started by the First Lady of North Dakota Kathryn Burgum to work toward ending the stigma associated with addiction. This led to a personal visit by the First Lady Kathryn Burgum in March 2020. We were also featured in the spring issue of Industry Today, which highlighted our work with the GED Works program.

And we aren’t slowing down. We continue to share our story far and wide and add programs to support for employees. We now have peer support specialists on our team to provide further support to help those in recovery. And we recently opened Dock 5 in our West Building, which offers essential household items from kitchen basics to other household essentials at very low prices. More information is on our Dock 5 Facebook page.